Job Overview

This is a full‑time, on‑site role based in Markham, Ont. In this role, you will support sales operations while managing customer accounts and building strong relationships with both existing and new clients.

Key responsibilities include processing customer orders, preparing quotes, responding to inquiries, providing product and service information, and supporting the Laven Sales Team in achieving targets. You will work closely with internal teams to ensure smooth order flow, accurate communication, and a consistently high level of customer satisfaction.

Duties

- Engage with prospective, but mostly existing clients via phone, email, and online platforms to promote products, services and orders.
- Identify new business opportunities through targeted outreach and market analysis, supporting overall business development efforts.
- Manage and nurture key accounts by providing quotes, information, addressing inquiries, and ensuring customer satisfaction.
- Negotiate contracts, pricing, and terms to secure mutually beneficial agreements that align with company goals.
- Support leadership by providing insights from analysis skills to optimize sales strategies and improve account performance.

Skills





- Strong negotiation skills with the ability to close deals effectively while maintaining positive client relationships.
- Proven 10+ year experience in inside sales, sales coordination, or account support within a customer-focused environment.
- Excellent communication and customer service skills—both verbal and written—that foster trust and clarity with clients and team members.
- Analytical mindset with the ability to interpret data, identify trends, and make informed decisions. Ability to manage multiple priorities effectively in a fast‑paced environment.
- Familiarity with CRM systems for managing customer interactions and sales pipelines.
- Knowledge of marketing principles to support lead generation initiatives.
- Demonstrated leadership qualities with the capacity to coordinate cross-functional efforts when needed. Team‑oriented mindset with a proactive and detail‑driven approach. Able to work with others in an open concept office environment.

Pay: $60,000.00-$75,000.00 per year

Perks

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Experience:
- sales support: 10 years (required)

Language:
- English fluently (required)

Licence/Certification:
- driving licence (required)

Work Location: In person

📌 Inside sales / Account Coordinator (Markham)
🏢 Laven Labels
📍 Markham