Join a team that’s built on service, professionalism, and protecting hardworking Canadians.

The Coverall Shop is one of Alberta’s leading suppliers of workwear, uniforms, FR apparel, PPE, corporate apparel, promotional products, and industrial laundry services. For more than 15 years, we’ve built our reputation by providing exceptional customer service and quality solutions to businesses across Western Canada.

We’re looking for an experienced Inside Sales Associate who enjoys building relationships, solving problems, and delivering an outstanding customer experience. This is a long-term career opportunity for someone who takes pride in their work and wants to become an important part of a growing, locally owned company.

About the Role

This is much more than a retail position. You’ll be the first point of contact for many of our customers, helping everyone from individual tradespeople to procurement managers, safety professionals, and corporate accounts. Every day is different, and you’ll have the opportunity to build lasting relationships while helping customers find the right solutions.

Responsibilities

- Welcome and assist retail and corporate customers in our showroom.
- Build relationships through exceptional customer service.
- Prepare quotations and process corporate customer orders.
- Answer phone and email inquiries professionally.
- Recommend products and identify opportunities for additional sales.
- Conduct regular inventory cycle counts
- Coordinate with our production, embroidery, industrial laundry, and purchasing teams.
- Maintain an organized, attractive showroom.
- Follow up on customer inquiries and outstanding quotes.
- Learn and stay current on workwear, FR apparel, safety equipment, uniforms, and corporate branding solutions.
- Contribute to a positive, team-oriented workplace.

We’re Looking For Someone Who:





- Has several years of customer service, inside sales, or retail experience.
- Communicates professionally with customers at every level, from walk-in retail clients to corporate decision-makers.
- Enjoys helping people and solving problems.
- Is confident using computers and learning new software systems.
- Is organized and able to manage multiple priorities.
- Works well independently while being a strong team player.
- Pays close attention to detail.
- Wants a stable, long-term career rather than simply another job.

Bonus Qualifications: Experience in any of the following would be considered an asset:

- Workwear or uniform sales
- Safety/PPE
- Industrial or B2B sales
- Promotional products
- Apparel or footwear
- Inventory or purchasing systems

What We Offer

- Competitive compensation based on experience
- Comprehensive benefits package
- Paid vacation
- Employee purchasing program
- Ongoing product and sales training
- Stable, year-round employment
- Opportunities for professional growth and advancement
- A supportive, family-oriented team culture

Why The Coverall Shop? We believe that great people build great businesses. We invest in our team, value professionalism, and create an environment where people can build meaningful, long-term careers. If you’re looking for a company that values customer relationships, teamwork, integrity, and continuous improvement, we’d love to meet you...come join our 40 plus other staff members and find your perfect fit with us!

Apply today by submitting your resume and a brief cover letter telling us why you’d be a outstanding fit for The Coverall Shop.

Thanks for your interest, however, Only candidates selected for an interview will be contacted.

Pay: $20.00-$22.00 per hour

Benefits

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount

Work Location: In person

📌 Inside Sales & Corporate Customer Advisor (Red Deer)
🏢 The Coverall Shop
📍 Red Deer