Shift: Monday-Friday, 9:00 AM–5:30 PM; flexible to work weekends as required.

Reporting to the Operations Manager, the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users and transaction audits.

RESPONSIBILITIES Maintains inventory accuracy, both physical and systematically by monitoring, validating and tracking inventory moves associated with all processes.

Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.

Ensures accurate set-up, maintenance and adherence of Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment and cycle counts.

Schedules, coordinates and performs planned cycle counts, count-nearzero, and physical counts in accordance with internal policies and customer requirements.

Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action.

Coordinates control of damaged and defective product and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.

Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors.

Communicates with management and customer regarding inventory issues including the existence, cause and resolution of inventory variances.





Provides communication and suggests inventory and process related improvements.

Works closely with operations team to control inventory flow and placement to maximize efficiency.

Reports inventory control activity and performance results as further defined by management and customer service level agreements.

Creates and maintains up to-date inventory control procedures.

Assists where necessary in training team members on operations SOPs EXPERIENCE &

EDUCATION Excellent communication skills both written and verbal

Good computer skills (MS Office)

Service orientated with strong customer service skills and commitment to quality of work

Good mathematical skills

Organized and shows solid attention to detail

Problem solving skills with the ability to seek alternative solutions

Ability to adapt to changes quickly, as well as, work under time pressures

Ability to lift 30lbs – 50 lbs

Able to stand throughout the day

Ability to be flexible in daily work assignments

Ability to develop and maintain relationships with team members

Thorough knowledge and adherence to company policies and procedures

Approachable, positive interpersonal style

Capable of working independently and as part of a team

Completion of secondary school is preferred

College diploma in Logistics Management is an asset.

COMPETENCIES Customer Centricity

Fostering Culture

Collaboration

Problem Solving &

- Decision Making

Managing Through Change

Developing Self &

- Others

Planning &

- Results Orientation

Communication

Always Improving Mindset

Business &

- Financial Savvy

📌 Inventory Control Coordinator (Pointe-Claire)
🏢 Metro Supply Chain
📍 Pointe-Claire