Description du poste

IT Applications Manager (CBTS Manager) will be based in Montreal, reporting directly to CACIB Americas CIO. The primary responsibility will entail development and support of corporate banking and transverse systems for the users based in the US, Brazil and Canada. The Manager will supervise the BAU activities and projects in Data warehousing, Core Finance, Payments, Risk and Compliance functional areas among others. The CBTS Manager leverages technical expertise and business knowledge to support a myriad of business applications across the Americas in the US, Brazil and Canada branches.

It includes applications covered by two CACIB Head office IT business lines

- CSI - Corporate & Support Functions IT: Finance, Risk, Referentials, Compliance, Transverse applications and Corporate systems (HR, Administration, IT for IT ...) CBI - Corporate Banking IT: Commercial Banking (Front, Middle & Back Office), Payments, Client accounts and Client on boarding

Key Responsibilities:

- Assign personnel/services to the various projects, direct their activities and ensure adequate project reporting.
- Coordination with teams on-shore/off-shore, third parties or Head Office for major projects.
- Provide input to general architecture - including hardware, software, infrastructure, etc.
- Consult with and advise other departments on systems and procedures.
- Develop good relations with the business stakeholders supported by CBTS, demonstrating a strong knowledge of the financial systems and business processes in scope.
- Actively work on continuously improving the environment and bring efficiencies to either improve quality, time to deliver or reduce cost.
- Ensure integrity of all systems - including out of hours support (24/7), where required.
- Supervise installation of accepted proposals and integrate the new services into existing systems in conjunction with the department managers and personnel affected; explain the new systems and interpret computer output.




- Ensure issues are addressed in a timely manner and as per procedures defined / standards when applicable.
- Direct research on internally developed systems or third-party customized systems.
- Conduct feasibility studies, systems design and make recommendations on the appropriate action to be taken.
- Ensure the following processes are in place and effectively and efficiently executed:
- Change management
- Incident management
- Problem management
- Knowledge management
- Demand management
- Obsolescence management
- Operational Controls (Including COSMOS)

- Project management
- Operational management

Télétravail : hybride
- Critères de candidature

Poste avec management

Oui

Niveau d'étude minimum

Bac + 3 / L3

Formation / Spécialisation

- Domain knowledge of Finance and Risk reporting, Commercial Banking and Compliance subjects in the Finance industry
- Experience in lead role on production support, developments and system maintenance
- Experience in development and business analysis functions
- Experience managing a multi-discipline staff of functional and technical resources
- Experience in outsourcing model and supervising a team onshore and offshore
- Experience mentoring junior staff

Niveau d'expérience minimum 11 ans et plus

Compétences recherchées

- Knowledge of project management and project life cycle
- Knowledge in areas like Payments Initiation, Message formats
- Knowledge of vendor applications like TI+, ACBS, Oracle EBS, Oracle EPM, Business Objects, RDJ, Axiom
- Comfortable in working with multiple teams across locations with excellent inter-personal skills




- Verbal and written communication skills in English and French required (You will need to service Anglophone clients and work with Anglophone colleagues)

Outils informatiques
- Strong technical knowledge background in databases, Linux, and Windows systems
- Experience with implementation of large information systems
- Experience with development of technical architectures and solution designs to meet business requirements
- Solid knowledge of the Microsoft Suite (Excel, Word, PowerPoint, Visio, etc.)
- Hands on experience on testing methodologies
- Working knowledge of JIRA is added advantage

- Entreprise Crédit Agricole CIB

Rejoignez les équipes de Crédit Agricole CIB, la banque de financement et d'investissement du groupe Crédit Agricole, 10e groupe bancaire mondial en taille de bilan*. Nous accompagnons les grandes entreprises et institutions financières dans leur développement et le financement de leurs projets. Pionniers dans la finance responsable, l'engagement social et environnemental sont au cœur de nos activités.

Intégrer nos équipes c'est contribuer au développement d'une économie durable.

Vous évoluerez dans un environnement multiculturel, à la fois dynamique et stimulant, dans lequel vous serez encouragé à innover et partager vos idées.

Nous sommes une entreprise qui accompagne ses collaborateurs tout au long de leur parcours. Vous pourrez y développer vos compétences et accéder aux larges opportunités de carrière qu'offrent la diversité de nos métiers et nos 30 implantations internationales.

Notre culture repose sur la force du collectif et l'esprit d'ouverture, où chacun est responsabilisé et valorisé.

En agissant chaque jour dans l'intérêt de la société, Crédit Agricole CIB s'inscrit dans les valeurs du groupe qui est engagé en faveur des diversités et de l'inclusion et qui place l'humain au cœur de toutes ses transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

Vous souhaitez prendre part à notre mission ? Rejoignez nos équipes !

- The Banker, Juillet 2025

📌 IT Applications Manager (Montreal)
🏢 Credit Agricole
📍 Montreal