Job Title: L1 Desktop Support Engineer

Location: Regina, Canada (Onsite – 5 Days/Week)

(Local onsite role – resource must work from client office in Regina on all days)

Total Experience Required : 4–6 years of experience

Domain (Industry)

Agriculture / Agri Commodities Trading

· Provide L1 deskside support for Microsoft 365 services including Entra ID, Exchange Online, SharePoint Online, OneDrive, and Intune

· Handle Outlook-related issues, MFA/password resets, mailbox and access-related problems

· Support mobile device migration and user onboarding activities

· Provide support for M365 Tenant-to-Tenant (T2T) migration issues

· Coordinate with offshore teams for issue resolution and escalation

Relevant Experience

· Hands-on experience in Microsoft 365 support and end-user troubleshooting

Mandatory Skills

· Entra ID

· Exchange Online

· SharePoint Online

· OneDrive

· Intune

· Outlook troubleshooting

· MFA support

Desired Skills

· Tenant-to-Tenant (T2T) migration exposure

· Device migration support

📌 Desktop Support Engineer (Regina)
🏢 Burgeon IT Services
📍 Regina