Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Laundry Attendant (Primary Position - Washer)

COMPANY DESCRIPTION:

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey – to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

As a proud operator of Marriott-branded properties in Niagara Falls, our Associates are also committed to upholding Marriott’s global standards of service and its core values of putting people first, acting with integrity, serving our world, embracing change, and pursuing excellence.

Areas of Responsibility:

- Sorts all soiled linen, weighs and loads into appropriate carts.
- Operates and monitors washing, dry cleaning, and drying machinery; loads and unloads washers and dryers, and records poundage amounts and amounts washed and dried.
- Identifies stained or damaged items and determines status for repair, spot treatment, rewash or discard.
- Feeds the machine with linen; inspects cleanliness of articles removed from the washer, dryer, or dry cleaning machines and places clean items in clean linen carts.
- Sets dryers to designated times and temperatures based on the fabrics contained in each load; removes lint and debris from dryer screens and dry cleaning filters, and cleans the drain trap after each load.




- Folds towels either by hand or towel folder; irons table linens; irons and folds sheets; hand folds pillow cases, blankets, bed pads, draw sheets, herbal wraps, duvets, mattress covers, bath towels, hand towels and facecloths, etc.
- Feeds and operates the press; folds, sorts and shelves laundry items, placing finished items on the appropriate shelves.
- Maintains accurate records of items laundered.
- Sorts and separates damaged or stained linen (i.e., to be repaired or used as rags).
- Cleans lint traps from dryers daily; checks and cleans drains as necessary.
- Maintains a clean laundry area: sweeps and mops the floor, vacuums and dusts, cleans washers and dryers, empties trash, organizes carts, cleans the back sorting area, and sweeps the porch on the loading dock.
- Follows all Occupational Health and Safety policies, procedures and regulations.
- Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.
- Performs other job-related duties as directed by management or supervisors.

Requirements:

- Must be available to work evenings, weekends and holidays.
- Must be able to work standing for extended periods of time and able to perform repetitive tasks with accuracy.
- Must be alert and safety conscious at all times.
- Move, lift, carry, push or pull objects weighing up to 60 lbs.
- Must be able to work in a hot/humid environment.
- Previous laundry experience is an asset.
- High School Diploma or GED preferred.
- Possess a good command of the English language and the ability to clearly and pleasantly communicate.
- Enthusiasm, willingness to learn and a positive attitude.
- Ability to maintain confidentiality and security of all guests.
- Must be dependable and must be a team player.
- Ability to work well under pressure; remain calm and courteous at all times.
- Ability to prioritize, organize and follow up.
- Ability to perform job functions with minimum supervision.
- Ability to maintain and portray Marriott Standards and Policies.
- Ability to work cohesively with other departments and team members.
- Able to work in an efficient and timely manner.

Why Work For Canadian Niagara Hotels? No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands – including Marriott – among our 4 business segments: hotels, restaurants,



specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.

Benefits We Offer Our Associates:

- Comprehensive Health & Medical Coverage: Includes Prescription Drugs, Dental Coverage, Life and AD&D;, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance and Assistance, among other perks.
- Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking: Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

This is “Where Great Careers Happen” – Join a Team That Empowers You To Make A Difference, Deliver Results, And Grow Your Career. Take the Next Step In Building Your Career With Us! https://canadianniagarahotelscareers.ca/

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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles.

We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to [email protected] or by telephone at (phone hidden) extension 4850.

📌 Laundry - Laundry Attendant (Washer) (Niagara Falls)
🏢 Canadian Niagara Hotels Group
📍 Niagara Falls