Heffner Motors is a leading automotive retailer in the Waterloo Region. Since 1960 we have been known for honesty, integrity and outstanding service to our customers. We value our employees as well as our customers.

Our full service facility covering over 21 acres, allows us to serve all of our customer’s automotive needs – a true one-stop automotive centre. A career in the retail automotive industry will allow you to grow and provide exemplary service to customers. We are always looking for employees who are customer-service oriented, work well in a team environment and are looking for a fast-paced environment to flourish in.

LEXUS SERVICE MANAGER

Our Lexus Service Department has an opening for a Service Manager

Previous service management experience required.

A minimum of 5 years dealership service department experience is required.

The ideal candidate must

- Work with dealership executive management to keep the department operating efficiently, while maintaining our high level of customer satisfaction and continually striving towards department profitability.
- Possess the skills to manage employee expectations and performance, along with having an excellent understanding of service department operations.
- Be Self-motivated and well organized
- Be Comfortable working alone at times




- Have Excellent customer oriented and communication skills
- Collaborate with team to ensure smooth operations and customer experience.
- Assist in various administrative and operational tasks to support the team.
- Answer incoming calls from customers and provide skilled and friendly assistance.

In addition to a very competitive wage structure, we offer

- a comprehensive Health & Benefit plan,
- access to an onsite company gym,
- an excellent company profit sharing program

Hours, wages and a non-exhaustive list of responsibilities will be discussed during the interview process. Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

Job Type: Full-time

Pay: $100,000.00-$130,000.00 per year

Benefits

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Store discount
- Vision care

Flexible language requirement:
- French not required

Experience:
- automotive service: 3 years (required)

Licence/Certification:
- Canadian Residency or Valid Canadian Work Permit (required)

Work Location: In person

📌 Lexus Service Manager (Kitchener)
🏢 Heffner Motors
📍 Kitchener