Job Type: Full-Time Reports To: Senior Executive Leadership within Client and Customer Experience (U.NOTE: This role will be an expatriate assignment in our new site in the Philippines for 3-4 years. Candidates must be willing to relocate during the assignment.

SummaryPrimary Purpose of the Role The Site Executive Leader will serve as the senior-most leader for our operations in the Philippines, with full accountability for the site’s day-to-day performance, long-term strategic growth, and cultural alignment with U.This role has both operational and ambassador responsibilities for establishing a high-performing, culturally connected site while navigating the complexities of local governance, market dynamics, and geopolitical risk. Oversee all aspects of site operations, ensuring performance, compliance, and employee engagement. Establish and maintain a strong cultural bridge between the Philippines site and U.S. headquarters.

Drive operational excellence, continuous improvement, and service delivery aligned with enterprise goals. Develop and execute long-term strategies for site expansion in partnership with and aligned with the Cigna global capability center strategy, including potential future functions in the Philippines beyond operations. Build a sustainable leadership pipeline with a long-term goal of transitioning site leadership to a Filipino national.

Serve as the face of the company in the Philippines, representing the organization with government bodies, industry peers, and regulatory agencies.



Monitor and assess geopolitical and regulatory risks; Influence local industry agendas and contribute to shaping favorable regulatory environments. Ensure alignment between local decision-making and broader enterprise strategies.

Executive level Strategic Acumen - Demonstrated ability to drive long-term strategy and influence enterprise-wide decisions.

Expatriate

Readiness - Willingness and ability to relocate to Manila, Philippines for 3-4 years; prior international relocation experience preferred.

Operational

Excellence & Transformation - Background in building or scaling operations with a focus on performance, cost efficiency, and service delivery. Proven track record of leading complex, cross-functional teams in international settings. S. corporate culture and operational models.

Experience navigating regulatory and labor environments in foreign markets. Prior experience working in or with the Philippines or other international markets.

General

Management experience with exposure to multiple business functions. A seasoned executive with U.A strategic thinker who can build from the ground up while planning for long-term scalability. If you will be working at home occasionally or permanently,



the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. Starting on day one of your employment, you’ll be offered several health-related perks including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Cigna

Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. These states include:

📌 Managing Director, Head Of Philippines (Quinte West)
🏢 Cigna Healthcare
📍 Quinte West