Medical Office Administrator (MOA):

Full- time & Casual

Monday – Saturday

Start date: September 2026

Launched in 2024, Durham Spine & Pain Institute (DSPI) is an outpatient clinical facility in Ajax, Ontario, minutes from Lakeridge Health Ajax-Pickering Hospital. At DSPI, we believe in promoting healing and improved care by using proven, evidence-based interventions and regenerative therapies.

DSPI was founded by a group of Physicians with a combined many decades of experience providing patient-centric, multidisciplinary, interventional pain management. Our team is comprised of dedicated, hard working, and passionate Physicians, clinicians, assistants and managers. We seek to improve our clients, and their families, overall quality of life by providing education, continued and focused care, and various interventional treatments based on individual client needs.

We strongly believe in creating an inclusive, positive and supportive workplace and are seeking compatible, like-minded individuals to join our growing team.

Mandate : DSPI is seeking highly organized and productive Medical Office Administrators with strong communication and computer skills to work alongside our team of Physicians and staff to assist with office tasks, patient intake and phone and email inquiries. Responsibilities include:

· Greeting patients upon arrival and assisting with registration;

· Verifying patient demographics and information; ensuring valid HCN;





· Answering phone calls and returning messages promptly;

· Managing incoming faxes and directing to the appropriate personnel;

· Scheduling patients and booking initial assessments for new clients;

· Generating patient profile and accurately entering patients into EMR database;

· Responsible for collection of patient payments for services rendered;

· Ensuring reception area is clean, tidy and welcoming;

· Assist patients and their families with any concerns, inquiries, or other questions that arise with respect, professionalism and compassion;

· Must be computer literate with a solid knowledge of MS Word, Excel & email;

· Must be highly organized and able to focus and work well in a busy environment;

· Maintain patient privacy and confidentiality at all times;

· Perform other duties as required by Physician and Managers;

· Medical Office Assistants are responsible for upholding DSPI mission and vision; providing quality care to our clients and their families; display exceptional teamwork and communication skills;

· Must have Medical Office Administration Diploma;

· Must have current BLS certification.

Please address cover letter and resumes to:

Gill McGibbon, Director of Operations [email protected]

Pay: From $19.00 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Medical Office Administrator (Ajax)
🏢 Durham Spine u0026 Pain Institute
📍 Ajax