The Department of Emergency Medicine (Alberta Health Services – Calgary Corridor) is accepting applications for the Deputy Department Head – Operations. This role works in close partnership with the Calgary Corridor Clinical Department Head and is responsible for overseeing clinical operations across the Calgary Corridor Emergency Departments.

Accountabilities / Deliverables

Leadership & Accountability

- Reports to and is accountable to the Calgary Corridor Clinical Department Head for operational matters.
- Co-leads Clinical Operations for the Calgary Corridor Emergency Departments.
- Provides leadership in process innovation, operational strategy, and quality improvement initiatives

Operational Oversight & Coordination

- Works closely with Emergency Department Physician Site Leads and Operational Leads to manage Corridor-wide operational needs and develop policy
- Provides oversight to ED Site Leads regarding daily operational matters.
- Coordinates and supports responses to critical incidents across sites.
- Oversees development and revisions of physician clinical protocols and care pathways with ED Site Leads
- Co-leads, with the DEM Clinical Nurse Specialist, development of nursing protocols and clinical guidance documents through the Calgary Corridor Clinical Document Committee
- Participates in bimonthly Protocol Committee meetings.
- Coordinates, with the Department Head, interdepartmental collaborations, quality improvement initiatives and meetings

Committees, Representation & Governance

- Co-chairs Calgary Zone (Corridor) Department of Emergency Medicine (ZDEM) monthly meetings.
- Attends the Calgary Corridor Executive Council meetings with the Department Head and other Deputies (monthly)
- Represents Calgary Corridor Emergency Departments at key forums:




- Physician Executive Committee
- Quality Assurance Committee
- Annual Emergency Medicine Corridor Retreat
- Other committees as delegated

- Acts on behalf of the Clinical Department Head at Corridor-wide meetings as needed.

Quality, Patient Care & Complaints

- Collaborates with Site Leads and Assistant Site Leads on complex patient complaints
- Leads second-level complaint reviews and escalates issues as appropriate.
- Promotes interdisciplinary collaboration to improve care quality and processes.

Qualifications

- CCFP (EM) or FRCPC required
- Eligible for licensure with the College of Physicians and Surgeons of Alberta
- Proficient in English (written and spoken)

Please submit a Letter of Intent, CV and names of 3 references to Scott Banks at [email protected]

Additional Information

- Position Classification: Part time
- FTE: 0.4
- Unit and Program: Emergency Medicine
- Specialty: Emergency Medicine
- Recruiting Organization: Alberta Health Services
- Sponsorship Eligible: No
- Compensation: Medical leadership compensation rates per AHS policies.
- Community Info: The Calgary Department of Emergency Medicine encompasses two emergency medicine residency programs and four hospital sites seeing over 300,000 patients per year. In addition to a full spectrum of high acuity clinical medicine, trauma,

and cardiac care, we have active programs in human patient simulation and EM ultrasound. Calgary is also the home of STARS (Shock Trauma Air Rescue Society), one of North America’s longest operating rotary wing aeromedical systems. The Calgary Department of Emergency Medicine has a growing academic program with research and teaching opportunities.

- Posting Date: Aug 4, 2026
- Closing Date: Aug 14, 2026
- Target Start Date: Sep 1, 2026

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