About Us

Groundwork Medical Clinic is a cooperative, patient-centred healthcare practice dedicated to providing comprehensive care for individuals and families. We offer a unique combination of comprehensive family medicine, pediatric specialty care, and psychiatry, allowing patients to access a wide range of healthcare services under one roof.

Our physicians are passionate about supporting our community and delivering compassionate, family-centred care across every stage of life. We are looking for a friendly, organized, and motivated Medical Office Assistant (MOA) to join our growing team.

Duties

- Greet patients warmly, verify their information, and assist with check-in procedures using electronic medical records systems
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages efficiently
- Maintain accurate medical records and documentation in compliance with privacy regulations
- Coordinate appointment scheduling, cancellations, and follow-ups to optimize provider availability
- Support clinical staff by preparing examination rooms, sterilizing equipment, and managing supply inventories
- Handle administrative tasks such as filing,



data entry, and correspondence to ensure office organization

Requirements

- Proven experience as a Medical Office Assistant or in a similar administrative role within a healthcare setting
- Familiarity with electronic medical records (EMR) systems such as Acccuro /Ocean is highly desirable
- Robust knowledge of medical terminology to accurately communicate with patients and staff
- Excellent communication skills for front desk interactions and multi-line phone systems management
- Demonstrated ability to handle sensitive information with confidentiality and professionalism
- Office experience that includes managing schedules, filing, and administrative support tasks

Join us to make a meaningful difference in patients’ lives while advancing your career in a vibrant healthcare environment. We value energetic professionals who thrive on organization, communication, and delivering outstanding service every day! Pay: $20.00-$23.00 per hour

Perks

- Dental care
- Extended health care

Work Location: In person

📌 Medical Office Assistant (Vancouver)
🏢 Groundwork Medical Clinic]
📍 Vancouver