Overview

ValleyCare Medical is a collaborative primary care clinic dedicated to providing compassionate, patient-centered care to individuals and families of all ages. Our team includes nurse practitioners, pediatricians, registered nurses, and allied health professionals who work together in a supportive, team-oriented environment.

We are currently seeking an experienced, compassionate, and adaptable Full-Time Medical Office Assistant (MOA) to join our clinic team. Join our dynamic healthcare team as a Medical Office Assistant/Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. This role is ideal for someone who enjoys both the clinical and administrative aspects of medical office work, thrives in a fast-paced environment, and values teamwork, communication, and providing excellent patient care.

Your positive attitude and attention to detail will help create a welcoming environment while supporting the clinical team behind the scenes.

Responsibilities

Patient Care & Clinical Support

- Provide a warm, welcoming experience for patients and families
- Room patients and assist with patient flow throughout the clinic
- Obtain and record patient vitals, including height, weight, head circumference, blood pressure, and vision testing as appropriate
- Conduct urinalysis (urine dip testing) and pregnancy tests
- Handle and transport patient samples following clinic protocols
- Prepare exam rooms and procedure trays, including PAP and IUD setups
- Assist providers with procedures within MOA scope
- Clean and restock exam rooms and clinical spaces
- Monitor supplies and communicate inventory needs

Administrative Responsibilities

- Schedule, confirm, reschedule, and manage patient appointments and waitlists
- Complete patient check-ins and check-outs, providing excellent service




- Maintain accurate patient records and demographics within the EMR (Profile EMR)
- Manage patient consent forms and documentation
- Send patient communications through EMR
- Answer phones, respond to patient inquiries in a timely manner
- Answer multi-line phone systems promptly, directing calls efficiently and professionally
- Schedule, confirm, and reschedule patient appointments using electronic medical records systems
- Maintain patient charts with precise inputing of current details

Requirements

- Proven experience as a medical office assistant in a fast-paced environment
- Strong knowledge of medical terminology and familiarity with computers
- Previous experience working with multi-line phone systems and front desk operations
- Excellent organizational skills with attention to detail in managing appointments and patient information
- Ability to communicate clearly and professionally with patients, staff, and healthcare providers
- Office experience in administrative roles within healthcare settings is highly preferred
- Knowledge of medical office procedures is a plus

Team & Clinic Support

- Support all providers and team members with daily clinic operations
- Help maintain a clean, organized, and welcoming clinic environment
- Contribute positively to a cooperative and respectful workplace culture

What We’re Looking For

- MOA certification and/or equivalent medical office experience
- Experience working in a family practice, primary care, or pediatric setting preferred




- Strong communication and interpersonal skills
- Comfortable performing both clinical and administrative duties
- Strong organizational skills and ability to multitask effectively
- Professional, reliable, and adaptable in a busy clinic setting
- Ability to work collaboratively as part of a team and contribute wherever needed
- Familiarity with medical terminology, EMR systems, and patient communication platforms

Position Details

- Job Type: Full-time, Permanent
- Hours: 40 hours per week
- Schedule: Monday–Friday
- Shifts are primarily 8:30am–4:30pm. Additional closing shift coverage (5pm) may occasionally be required to support vacation coverage, sick time, or clinic operational needs.
- Benefits:
- Health benefit package available and a uniform allowance, after a probation period
- Employee + Family Assistance Program (EFAP)
- On-site parking
- Supportive team environment

Additional Information At ValleyCare Medical, responsibilities are shared across the team to support overall clinic operations and patient care. We value flexibility, teamwork, kindness, and a willingness to help where needed. Roles and responsibilities may evolve over time to meet the needs of the clinic.

How to Apply

Please apply through Indeed

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join us to be part of a dedicated team that values energetic professionalism and transparent communication. Your contribution will directly impact the quality of patient care while fostering an efficient and welcoming office environment.

Pay: $22.00-$23.00 per hour

Benefits

- Company events
- Dental care
- Adaptable schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Medical Office Assistant/Receptionist (Courtenay)
🏢 ValleyCare Medical
📍 Courtenay