About Us

Symphony Health is a primary care clinic located in the heart of Lonsdale, North Vancouver. Our team of personable family doctors works together to deliver comprehensive, patient-centred care, and we've recently moved into a brand-new, purpose-built clinic designed around how up-to-date healthcare should work.

We're a vibrant workplace with a great team environment, and we're building the right team around an outstanding group of physicians. If you want to be part of a clinic that's growing, forward-thinking, and genuinely enjoyable to work in, we'd love to hear from you.

Learn more about us at www.symphonyhealthmd.com

About the Role

We're seeking an MOA with a minimum of 2 years of experience in a medical office setting. The ideal candidate has worked in North Vancouver or the North Shore and is familiar with the local healthcare community, including area specialists, labs, imaging clinics, and referral networks.

Key Responsibilities

- Book, confirm, and manage patient appointments
- Process referrals to specialists, imaging, and labs, and follow up on results
- Respond to patient inquiries and manage the clinic inbox
- Maintain accurate patient records in CHR (TELUS Collaborative Health Record)
- Prepare exam rooms and assist physicians as needed
- Manage incoming faxes, correspondence, and document filing within CHR
- Order and maintain office and medical supplies

Qualifications

Required

- Minimum 2 years of experience as a Medical Office Assistant
- Proficiency with EMR systems (experience with CHR / TELUS Collaborative Health Record a strong asset)




- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Professionalism and discretion in handling confidential patient information

Strongly Preferred:

- Experience working in a North Vancouver or North Shore medical office
- Established familiarity with the local referral network, specialists, and community health resources
- MOA certificate from a recognized program

Who You Are You're a team player who brings positive energy to the clinic. You're confident, efficient, and diligent. You're the kind of person who like to gets things done right and makes the workday better for patients and colleagues alike. You take your work seriously, but you know how to have fun doing it.

What We Offer

- Competitive hourly wage based on experience
- 4 weeks paid vacation, plus all statutory holidays
- Extended health benefits
- A brand-new, purpose-built clinic space
- Vibrant, supportive team environment
- Convenient central Lonsdale location

Schedule

- Monday to Friday
- Shifts are either 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM

How to Apply Please submit your resume and a brief cover letter outlining your MOA experience, including any experience in the North Vancouver / North Shore area. We thank all applicants for their interest; only those selected foran interview will be contacted.

Pay: $23.00-$26.00 per hour

Advantages

- Company events
- Extended health care
- Paid time off

Experience:
- Medical Office Assistant: 2 years (required)

Work Location: In person

📌 Medical Office Assistant (North Vancouver)
🏢 Symphony Health
📍 North Vancouver