We are seeking a reliable and customer-focused Night Auditor / Front Desk Agent to provide exceptional guest service during overnight shifts. In this role, you will manage front desk operations, perform nightly audits, maintain security, and ensure a smooth guest experience.
Key Responsibilities
- Welcome guests and handle check-in/check-out.
- Respond to guest inquiries and resolve concerns professionally.
- Perform nightly audits and maintain accurate billing records.
- Answer and manage multi-line phone calls.
- Monitor property security, including CCTV and safety checks.
- Prepare daily reports and coordinate with housekeeping and maintenance.
Qualifications
- Previous hotel front desk or hospitality experience preferred.
- Experience working with Hyatt Hotels is a strong advantage.
- Excellent customer service and communication skills.
- Strong attention to detail and organizational skills.
- Ability to perform night audit duties and work overnight shifts.
We offer a professional, supportive work workplace where your skills and dedication are valued. Pay: $17.60-$19.00 per hour
Work Location: In person
📌 Night Auditor/Front Desk Agent (Brampton)
🏢 Hyatt Place Toronto-Brampton
📍 Brampton
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