Join the Front Line at Parkway Ford Sales!

Receptionist / Customer Experience Representative

First impressions matter—and you'll be the reason customers love visiting Parkway Ford. At Parkway Ford Sales, we're looking for an energetic, organized, and people-focused Receptionist to become the face of our dealership. This is much more than answering phones—you're the first smile customers see, the voice that welcomes them, and an essential part of a fast-paced team that delivers an exceptional experience every day.

If you enjoy meeting new people, staying busy, and working in a positive environment where no two days are the same, we'd love to meet you.

What You'll Be Doing

- Welcome customers with a friendly, professional attitude.
- Answer and direct a high volume of incoming phone calls.
- Assist customers, sales staff, and service teams with administrative support.
- Process payments and prepare receipts accurately.
- Keep the reception area clean, organized, and inviting.
- Support dealership operations with filing, data entry, and other office tasks.
- Help ensure every customer leaves with a great impression of Parkway Ford.

What We're Looking For

- Outstanding customer service and communication skills.
- Positive attitude with a genuine desire to help people.




- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced workplace.
- Comfortable using Microsoft Word, Excel, and other computer applications.
- Previous customer service or reception experience is an asset—but we'll train the right person.

Why You'll Love Working Here

- Competitive compensation.
- Comprehensive benefits package.
- Employee pricing on vehicles, parts, and service.
- Ongoing training and career development.
- Opportunities to grow within one of the region's leading Ford dealerships.
- Friendly, supportive team culture.
- Every day is different—you'll never be bored!

If you're looking for more than just a job and want to build a career with a company that values its people, Parkway Ford Sales is the place for you. Apply today and take the first step in your automotive career with Parkway Ford Lincoln in Waterloo!

Parkway Ford Lincolnis an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at**(phone hidden) or [email protected] to make your needs known in advance.

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