Maximize your potential with Waste Solutions Canada as a Remote Customer Support Representative. This role is centered on providing exemplary support to clients and vendors, ensuring a smooth service experience. As part of our expansion, you will work in a full time capacity, addressing inquiries, scheduling services, and resolving issues with a focus on customer satisfaction.

Reporting to the CX Manager, your role will include detailed documentation in our CRM system and collaboration with other departments for effective service delivery. Key Responsibilities:

- Respond to inquiries professionally via phone, email, and chat
- Schedule and coordinate services with clients and vendors
- Handle emergency situations with a calm demeanor
- Maintain detailed records of interactions in CRM
- Provide feedback on service enhancements Requirements:
- 3+ years of experience in Customer Care
- Proficiency with Microsoft Office Suite tools
- Strong problem-solving and troubleshooting skills
- Exceptional communication and organizational abilities
- Fluency in English and French is preferred Enhance client experiences and drive service excellence with us at Waste Solutions Canada.

📌 Remote Customer Support Representative (Moncton)
🏢 Waste Solutions Canada
📍 Moncton