The Sales Administrator provides administrative, sales, inventory, and equipment support to the Sales/Parts Team while delivering exceptional customer service. This position plays a key role in coordinating sales activities, managing inventory records, preparing quotes and delivery documentation, and acting as a liaison between Sales, Parts, Service, and Operations.

The successful candidate will

- Have a genuine interest in the equipment industry.
- Understand basic purchasing and receiving processes.
- Be comfortable working with inventory, equipment specifications, and sales documentation.
- Demonstrate strong customer service and relationship-building skills.
- Be eager to learn and complete required Bobcat and Develon product training.

Key Responsibilities: Customer Service & Communications:
- Answer and direct incoming phone calls in a professional and courteous manner.
- Respond to customer inquiries and provide general sales support.
- Maintain positive relationships with customers and internal stakeholders.

Sales Support:
- Support Field Sales Representatives with administrative and operational tasks.
- Prepare, build, and distribute customer quotations accurately and in a timely manner.
- Provide inside sales support and assist with customer follow-up activities.
- Maintain sales documentation and customer records.

Inventory & Equipment Administration:
- Manage and maintain inventory records, including whole goods and attachments.
- Coordinate equipment ordering and track inventory availability.
- Assist with equipment receiving, purchase order processing, and Brown's receiving procedures.
- Ensure inventory information is current and accurate within company systems.

Delivery Coordination:
- Prepare delivery reports and documentation for the Sales Team to present to customers.
- Coordinate equipment deliveries and ensure all required paperwork is completed.
- Assist in the organization and scheduling of customer equipment deliveries.

Cross Department Collaboration:




- Act as a liaison between Sales, Parts, and Service departments to support customer needs and sales activities.
- Coordinate internally to ensure equipment readiness and timely customer delivery.
- Facilitate effective communication between departments to resolve customer issues and support sales objectives.

Training & Development:
- Complete required Bobcat and Develon product and sales training programs.
- Maintain current knowledge of products, promotions, and company procedures.
- Participate in ongoing training and professional development opportunities.

Qualifications
- Basic knowledge of purchasing processes, inventory control, and parts operations.
- Interest in/general knowledge of construction, agricultural, compact, or heavy equipment.
- High school diploma or equivalent; post-secondary education in Business Administration, Sales, or a related field is considered an asset.
- Previous experience in administration, sales support, customer service, or equipment dealership operations preferred.
- Strong organizational and time-management skills with attention to detail.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel).
- Ability to prioritize multiple tasks in a fast-paced workplace.
- Strong interpersonal skills and a team-oriented mindset.
- Experience with inventory management and ERP systems is considered an asset.

Preferred Qualifications
- Experience in a dealership, equipment, construction, or industrial environment.
- Familiarity with inventory management systems and purchase order processes.
- Knowledge of Bobcat, Develon, or similar equipment brands is considered an asset.
- Experience working with parts and service departments

We thank all applicants for their interest in this position. However, only those selected for an interview will be contacted.

Benefits

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Sales Administrator (Cold Lake)
🏢 BROWNS INDUSTRIAL SERVICES
📍 Cold Lake