About Artitalia Group

Artitalia Group is a leading manufacturer of custom fixtures and furnishings for retail, restaurant & hospitality, mail & parcel and material handling environments. We work with premium materials, tight timelines, and high-quality standards to deliver exceptional products to our clients.

Position Description The Sales Representative’s main goal is to cold call their roster or accounts on a regular basis in order to obtain and get bid packages, design and/or prototyping opportunities, present pricing to clients, negotiate and close orders.

Responsibilities

- Account Acquisition and Strategic Outreach

- End-to-End Account Management and Ownership

- Collaboration with Internal Teams from Concept to Rollout

- Inventory and Production Forecast Management

- Client Advocacy and Problem Resolution

- Driving Growth and Expanding Account Opportunities

- Post-Sales Support and Continuous Engagement

- Performance Metrics and Accountability

DETAILS

- Account Acquisition and Strategic Outreach

- Identify, pursue, and secure new business opportunities that align with Artitalia Group’s capabilities and growth objectives.

- Develop targeted prospecting strategies through cold calling, networking, referrals, industry events, trade shows, and market research.

- Evaluate prospective clients’ needs and recommend appropriate products, services, and solutions.

- Maintain a strong understanding of market trends, emerging opportunities, competitors, and industry developments.

- Client Relationship and Account Management

- Develop and maintain strong, long-term relationships with clients.

- Understand each client’s business, purchasing process, expectations, and preferred service approach.

- Conduct regular client meetings, account reviews, and strategic planning discussions.

- Build relationships with key decision-makers, including purchasing, design, operations, and executive teams.

- Position Artitalia Group as a trusted, long-term partner by delivering a responsive and professional customer experience.

- Account Growth and Strategic Development

- Identify opportunities to expand existing accounts through additional products, services, programs, or business categories.

- Develop strategic account plans based on client needs, industry trends, and Artitalia Group’s manufacturing capabilities.

- Present new product concepts, innovations, and value-engineered solutions to clients.





- Review previous projects, quotations, and lost opportunities to identify areas for future growth.

- Proposal, RFQ and RFP Management

- Manage the commercial aspects of requests for proposals, requests for quotations, and requests for information.

- Review project requirements, clarify the scope of work, and gather the information required to prepare an accurate submission.

- Coordinate with Estimating, Design, Engineering, Marketing, Finance, and other internal teams throughout the proposal process.

- Review quotations and proposals for completeness, accuracy, and alignment with client expectations before submission.

- Present proposals to clients, respond to questions, and support negotiations through project award.

- Project Collaboration and Client Support

- Collaborate with internal teams from the initial concept and proposal stages through prototyping, production, and rollout.

- Communicate the client’s expectations, objectives, budget, timelines, and project requirements to the appropriate internal teams.

- Remain actively involved during prototype and sample development to support client communication and ensure alignment.

- Maintain strategic oversight once projects enter production, while operational teams manage day-to-day coordination and order updates.

- Forecasting and Program Planning

- Work with clients and internal account management teams to support sales forecasts, inventory planning, and production requirements.

- Review client demand, purchasing patterns, rollout schedules, and anticipated program volumes.

- Communicate changes in demand, timing, or project scope that may affect inventory or production planning.

- Help ensure forecasts remain aligned with client expectations and program requirements.

- Client Advocacy and Post-Sales Support

- Act as an advocate for the client by ensuring internal teams understand key requirements, deadlines, and expectations.





- Proactively identify potential risks or service concerns and work with the appropriate teams to develop solutions.

- Conduct post-project follow-ups to gather feedback, assess client satisfaction, and identify areas for improvement.

- Maintain regular communication following project completion to support account retention and uncover future opportunities.

- Industry Representation and Reporting

- Represent Artitalia Group at trade shows, client events, networking activities, and other industry functions.

- Develop relationships with prospective clients, partners, and industry contacts.

- Participate in regular sales and business reviews by providing updates on pipeline activity, account performance, forecasts, risks, and opportunities.

- Follow all company policies, procedures, and established sales processes.

Requirements

- Minimum of five years of experience in sales, business development, account management, or a similar client-facing role.

- Proven experience prospecting, developing, and securing new business opportunities.

- Experience selling custom-manufactured products, solutions, or services within the Retail and Restaurant & Hospitality industry.

- Demonstrated ability to manage complex client relationships and grow existing accounts.

- Strong negotiation, presentation, and closing skills.

- Experience using HubSpot CRM (asset).

- Ability to quickly develop a thorough understanding of Artitalia Group’s manufacturing capabilities, products, and services.

KEY COMPETENCIES

- Proactive, self-motivated, and results-oriented approach.

- Strong business judgment and the ability to identify opportunities that support both client needs and company objectives.

- Excellent communication, interpersonal, presentation, and customer service skills.

- Strong analytical, problem-solving, and negotiation abilities.

- Ability to work independently, manage priorities, and remain organized in a rapid-paced environment.

- Ability to manage pressure, changing priorities, and multiple client opportunities simultaneously.

- Collaborative and team-oriented, with the ability to work effectively across multiple departments.

- Professional, ethical, and committed to maintaining confidentiality.

- Confident, personable, and comfortable developing relationships with stakeholders at all organizational levels.

- Positive, resourceful, and persistent, with a strong drive to achieve results.

📌 Sales Representative (Montréal-Est)
🏢 Artitalia Group
📍 Montréal-Est