Role: Senior Content Designer (UX Content Design)

Location: Toronto, ON (Hybrid – 4 days/week onsite)

Duration: 12 Months (extension possible)

Job Overview

We are seeking an experienced Senior Content Designer to create clear, customer-focused content experiences across digital products and platforms. This role is ideal for a strategic content professional with exceptional writing, editing, and UX content design skills who thrives in cross-functional product teams.

The successful candidate will collaborate with designers, product managers, engineers, and stakeholders to simplify complex concepts into intuitive, accessible, and engaging user experiences.

Key Responsibilities

- Design and deliver content experiences for digital products, websites, applications, and prototypes.
- Create, edit, and proofread high-quality content with exceptional attention to detail.
- Apply user-centered design principles to produce accessible, customer-focused content.
- Translate complex business and technical information into simple, meaningful experiences.
- Participate throughout the product development lifecycle, including:
- Product discovery and ideation
- User research
- Feature planning and estimation
- Design execution
- Post-launch evaluation
- Collaborate closely with UX Designers, Product Owners, Engineers, and Experience Design Leads.
- Develop content strategies aligned with business objectives and brand standards.
- Conduct content reviews and recommend improvements based on customer needs and usability findings.
- Support presentations, communications, and stakeholder workshops.
- Provide subject matter expertise on content design and contribute to enterprise initiatives.
- Identify risks, recommend solutions,



and manage multiple priorities independently.
- Ensure compliance with organizational policies, accessibility standards, and governance requirements.
- Handle confidential information with professionalism and discretion.

Required Qualifications

- Undergraduate degree or equivalent professional experience.
- 5+ years of experience in:
- UX Content Design
- Content Strategy
- Digital Content Design
- Content Writing
- Advanced writing, editing, and proofreading skills with expert-level English proficiency.
- Demonstrated ability to create audience-focused content that simplifies complex concepts.
- Strong content strategy, planning, and stakeholder management experience.
- Experience working within agile product development environments.
- Excellent verbal and written communication skills.

Required Skills Content & UX

- UX Content Design
- Content Strategy
- UX Writing
- Content Planning
- Information Architecture
- User-Centered Design
- Accessibility Principles
- Design Thinking

Collaboration

- Cross-functional collaboration
- Stakeholder Management
- Presentation Skills
- Workshop Facilitation
- Communication

Qualified Skills

- Self-motivated
- Adaptable and flexible
- Organized and accountable
- Strong analytical and problem-solving skills
- Passion for creating exceptional user experiences





Nice-to-Have Qualifications

- Financial services industry experience.
- Public website/content experience.
- Mobile application content design experience.
- Experience using Figma .
- Background in UX Design, Human-Computer Interaction, Psychology, Human Factors, Visual Design, Design Strategy, or related disciplines.

Preferred Experience Candidates with experience in one or more of the following will be highly regarded:

- Digital product design teams
- Enterprise environments
- Customer-facing web experiences
- Mobile-first design
- Accessibility-focused content design
- Cross-channel content experiences

Work Environment

- Hybrid work model (4 days per week onsite).
- Collaborative, cross-functional product teams.
- Opportunity to work on impactful digital initiatives.
- Supportive leadership with strong learning and development opportunities.
- Fast-paced environment requiring adaptability and effective prioritization.

Success Measures Performance will be evaluated based on:

- Quality of content and design deliverables
- Ability to meet project deadlines
- Collaboration with cross-functional teams
- Strategic thinking and problem-solving
- Stakeholder satisfaction
- Overall contribution to customer experience improvements

Applicant Notices & Disclaimers

- For information on benefits, equal prospect employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$60.00/hr.

📌 Senior Content Designer (UX Content Design) (Toronto)
🏢 SPECTRAFORCE
📍 Toronto