Enhance customer satisfaction by joining GDI Ainsworth as a Dispatch and Service Coordinator. In this role, you will troubleshoot issues, schedule service appointments, and support field personnel effectively. The Dispatch and Service Coordinator acts as the vital link between customers and field technicians.

You will answer service calls, prioritize work orders, and manage technician schedules with precision. Excellent communication skills and attention to detail are essential in ensuring service efficiency and customer satisfaction. Key Responsibilities:

- Answer incoming service calls and log requests accurately
- Schedule and dispatch work orders to technicians promptly
- Update customers on work order status as needed
- Confirm service completion and gather relevant information
- Review completed work for accuracy and completeness Requirements:
- 1-2 years of dispatch experience preferred
- Proficient in MS Office, especially Excel
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Ability to work effectively under pressure Join GDI Ainsworth to improve service quality and support a agile team.

📌 Service Coordinator at GDI Ainsworth (Lethbridge)
🏢 GDI-Ainsworth
📍 Lethbridge