We are seeking an experienced and motivated Service Manager to lead the service department of our equipment dealership. This role oversees daily service operations, manages technicians, ensures high-quality repairs, and delivers excellent customer service while driving efficiency and profitability.

Key Responsibilities

- Oversee daily service operations for equipment repair, maintenance, and warranty work
- Schedule, supervise, and support technicians to ensure efficient, quality, safe workflow
- Communicate with customers regarding estimates, timelines, and service needs
- Manage warranty claims, service documentation, and manufacturer communication
- Monitor labor efficiency, profitability, and overall shop performance

Qualifications

- 3+ years of experience in service management or a lead technician role (equipment, automotive, or heavy-duty preferred)
- Strong mechanical knowledge of equipment, hydraulics, and electrical systems
- Proven leadership and team management skills
- Excellent customer service and communication abilities
- Strong organizational and problem-solving skills

Health & Dental benefits Job Type: Full time

Work Location: In person

📌 SERVICE MANAGER (Regina)
🏢 Calgary (Balzac) Tractorland
📍 Regina