Description

At Bond Brand Loyalty, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

Together, we will shape, implement, and support innovative solutions to make this world a more loyal place. In this role, you’ll bring systems thinking, operational excellence, and a process-first mindset to help scale our people programs and deliver a seamless experience across the employee lifecycle. You’ll own workflow design, support contractor engagement, and play a key role in enabling smooth, effective recruitment operations.

Join our dynamic People & Values team and play a pivotal role in shaping our culture and delivering exceptional employee experiences. We’re looking for a proactive problem-solver with a passion for people, processes, and performance.

Requirements

Your Background

- 2–4 years of experience in HR operations, people systems, or people analytics
- Demonstrated passion for streamlined processes and automation to enhance the candidate and employee experience and deliver business value.




- Strong systems thinking and a passion for process improvement
- Ability to work in a fast paced, challenging environment
- Advanced Excel skills: proficiency in Microsoft Office Suite (Word and PowerPoint as needed)
- Experience with process-mapping tools (like Visio, Lucidchart, or similar)
- Excellent communication skills, both written and verbal
- Highly organized with strong prioritization skills and attention to detail
- Proven ability to manage multiple priorities while maintaining accuracy and follow-through
- Excels in a fast-paced environment
- Executes duties with precision, positively impacting the candidate and employee experience by demonstrating a commitment to high-quality work.
- Collaborative and service-oriented with a focus on delivering a great employee experience
- Comfortable learning current tools and adapting
- Strong interpersonal skills and ability to build relationships across teams
- Experience with platforms such as HiBob, Microsoft Dynamics, Netsuite and Ivanti is strongly preferred

📌 Specialist, People & Values Operations (Toronto)
🏢 Bond Brand Loyalty
📍 Toronto