Role Overview
As an IT Analyst - ModernOPS, you will play a key role in ensuring the stability, performance, and continuous improvement of the technology services managed by the ModernOPS team. This position offers an exciting opportunity to showcase your skills in application support, incident management, and IT service improvement while actively contributing to the quality of technology operations.What You Will Do
Monitor the day-to-day health of applications and services, analyze production incidents, contribute to their resolution, and document root causes, impacts, and workarounds. Participate in proactive monitoring, service surveillance, and quality improvement activities. Collaborate in change planning and execution, production releases, and post-implementation follow-ups.Why It Might Be a Fit
We are looking for someone who holds a bachelor's degree in Computer Science or an equivalent combination of education and experience, has experience in application support, IT operations, systems integration, or operational support,



and is familiar with critical production environments, modern application ecosystems, and ITIL practices.Requirements
Bachelor's degree in Computer Science or an equivalent combination of education and experienceExperience in application support, IT operations, systems integration, or operational supportFamiliarity with critical production environments, modern application ecosystems, and ITIL practicesStrong understanding of incident, problem, and change managementAnalytical thinking, prioritization skills, influential leadership, and strong communication abilitiesBenefits
Adaptable group insurance plansCompetitive retirement savings planEmployee share purchase planVacation program, wellness days, and personal development daysTelemedicine servicesEmployee and Family Assistance Program (EFAP)Performance bonus, discounts on iA products, and much more
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📌 Senior It Analyst (Winnipeg)
🏢 Professional Who's Who
📍 Winnipeg