Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.

As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full-time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution.

You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.

Key Responsibilities:

- Lead and coach Clothing Advisors for sales improvements




- Establish and uphold service quality standards
- Drive digital sales and omni-channel strategies
- Hire and train recent team members effectively
- Align team practices with company procedures

Requirements:

- 3+ years of leadership experience in retail
- Track record in performance coaching and development
- Knowledge of luxury retail best practices
- Ability to execute strategic business plans
- Passionate about inclusion and core values

Become a key player in enhancing the client experience at Harry Rosen.

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📌 Harry Rosen Client Experience Manager (Mississauga)
🏢 Harry Rosen
📍 Mississauga