Lead a high-performing team as a Manager, Travel and Call Centre with Pacific Blue Cross. Drive results and enhance customer experiences in a hybrid work environment.
This permanent role focuses on developing a team of 16 unionized employees in a growth-driven sector. You'll influence business performance while identifying opportunities for expansion and improvement. The position offers autonomy to implement data-driven strategies that adapt to a competitive market.
Key Responsibilities:
- Lead and coach a team of travel insurance professionals
- Analyze trends and implement strategies for growth
- Foster a positive, high-performing team culture
- Partner with stakeholders to enhance business outcomes
- Champion process improvement and employee engagement
Requirements:
- Bachelor's degree in Business or related field
- Level 2 General Insurance License in British Columbia
- 5-8 years in sales, call center, or related fields
- 3+ years in a leadership role
- Solid leadership and critical thinking skills
Shape the future of travel insurance at Pacific Blue Cross while enhancing your strategic leadership capabilities.
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📌 Manager, Travel Insurance at Pacific Blue Cross (Burnaby)
🏢 Pacific Blue Cross
📍 Burnaby
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