Overview

Client Solutions Manager (CSM) responsible for credit/risk monitoring, Credit Review workflow management, and proactive engagement with underwriting, QA, and QC partners to support the largest, most complex commercial banking portfolios. The CSM pairs with senior Commercial Bankers to expand relationships, uncover additional loan, deposit, and fee‑income opportunities, and drive revenue growth while maintaining risk‑mitigation practices.

Responsibilities

- Lead and coordinate credit review workflows, prioritization, and risk monitoring.
- Conduct comprehensive credit analysis to determine borrowing eligibility and recommend loan structures and terms.
- Act as the second primary contact for clients, attending meetings to assess and forecast client needs.
- Collaborate with Commercial Bankers, Credit Administration, and internal partners to present and secure approvals for ancillary products and services.
- Manage and monitor a large commercial loan portfolio, ensuring proper risk rating and adherence to credit policy and regulatory guidelines.
- Mentor/coach/train junior staff on credit, underwriting, and client engagement practices.
- Maintain up‑to‑date knowledge of regulatory requirements (BSA, Regulation CC, Regulation E, etc.) and internal banking policies.
- Achieve individual production and growth goals for loans, deposits, and core fees to support the bank’s financial targets.

Qualifications

- Bachelor’s degree in Business, Finance, Accounting, or equivalent work experience.




- Minimum 10 years of commercial banking experience, including underwriting or client solutions management.
- Experience in construction lending and underwriting is preferred.
- Expertise in credit monitoring, portfolio management, and advanced relationship development.

Desired Skills

- Strong credit acumen: loan structuring, underwriting, risk identification, mitigation, and portfolio risk management.
- Advanced understanding of commercial bank products enabling cross‑offerings to clients.
- Excellent verbal, written, interpersonal, and presentation skills; ability to present to executive‑level audiences.
- Proficiency with MS Office (Excel, Word, PowerPoint) and data analysis tools.

Travel

Occasional travel required.

Compensation

Pay range: $103,000.00 to $187,000.00.

Location

101 East 6th Street, 100 Vancouver, WA 98660. Full onsite presence required.

Perks

Competitive total rewards package including base wages, health insurance, 401(k) plan with employer match, life and disability insurance, tuition assistance, paid time off, and additional benefits described in the employee handbook.

EEO Statement

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, disability, or any other protected status.

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📌 Client Solutions Manager, Sr. (Burnaby)
🏢 Columbia Bank
📍 Burnaby