Future Opening: Experience Guide (Front Desk Associate)

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Join a high‑energy wellness team where guest experience, sales, and culture all come together.

At The NOW Massage Midtown Raleigh & Wake Forest , we’re more than a boutique spa – we’re a fast‑paced, guest‑focused environment where Experience Guides set the tone for every visit. If you love people, thrive in a sales‑driven role, and enjoy working in a supportive team culture, this is where you’ll fit in.

Schedule & Availability

- Must be available for flexible scheduling, including evenings, weekends, and holidays
- High‑volume, fast‑paced environment where shifts stay busy and engaging
- Hours of Operation:
- Sunday: 10am–7pm
- Monday–Saturday: 9am–8pm

What You’ll Do

- Create a warm, welcoming guest experience from check‑in to check‑out
- Confidently recommend upgrades and drive membership and sales performance
- Book, adjust, and manage appointments accurately in a fast‑paced system
- Handle guest payments and transactions with attention to detailMaintain boutique standards before, during, and after shifts
- Support team members and leadership to ensure smooth daily operations
- Resolve guest concerns with professionalism and care

What We’re Looking For





- Solid sales mindset with confidence recommending services and upgrades
- Excellent communication and active listening skills
- Friendly, outgoing, and guest‑focused personality
- Ability to multitask and stay organized in a busy environment
- Detail‑oriented with strong problem‑solving skills
- Team player who contributes to a positive work culture
- Prior sales or customer service experience preferred, not required

Our Culture

- Kindness is Magic – every interaction matters
- Everyone Belongs – individuality is respected and valued
- Stronger Together – teamwork is non‑negotiable
- Shared Effort, Shared Success – we grow together
- Commitment to Excellence – we take pride in what we deliver

About The NOW Massage

The NOW Massage offers high‑quality, customizable massage services without the time commitment and cost of a traditional spa. With boutiques currently open coast to coast and a steady expansion plan, the locations are known for their elevated aesthetic inspired by exotic destinations.

Compensation: $15.00 – $18.00 per hour

We look forward to meeting individuals who are energized by people and motivated by performance. Apply now or stop by the boutique for a tour and experience The NOW for yourself.

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📌 Experience Guide (Front Desk Associate) (Raleigh)
🏢 The NOW Bethesda
📍 Raleigh