Join Salesforce as a Human-Centered Change Senior Manager, enhancing customer experience through innovative change management. Collaborate on impactful transformation initiatives in a supportive environment.
In this pivotal role, you will leverage your Public Sector consulting experience to guide customers through strategic organizational change. With your expertise in change strategies and methodologies, you will undertake complex transformation projects, ensuring delivery excellence and seamless execution. Close collaboration with stakeholders will be key to driving alignment and success.
Key Responsibilities:
• Advise clients on change management best practices
• Perform change impact assessments and readiness analyses
• Execute comprehensive change strategies for transformations




• Lead team efforts in communication and training frameworks
• Facilitate stakeholder alignment and buy-in effectively
Requirements:
• Minimum 8 years leading transformational engagements
• In-depth knowledge of change management methodologies
• Excellent workshop design and facilitation skills
• Proven problem-solving and analytical thinking abilities
• Solid relationship management experience in diverse sectors
Drive impactful change management processes to enhance Salesforce’s customer success and innovative capabilities.
#J-18808-Ljbffr

📌 Human-Centered Change Senior Manager at Salesforce (Toronto)
🏢 Salesforce
📍 Toronto