Drive client success as a Senior Consultant for Dynamics 365 Customer Engagement, focusing on optimization and application support. Leverage your expertise to translate platform capabilities into impactful business strategies.
This consulting role requires over 7 years of Dynamics 365 Customer Engagement experience and advanced skills in Power BI. You will lead health checks, optimize service offerings, and play a key role in roadmap discussions. Collaborating with internal teams is essential to provide exceptional value to clients.
Key Responsibilities:
• Provide post-implementation application support and advisory services
• Own client outcomes and lead health checks for ongoing projects
• Translate platform features into actionable business use cases




• Identify and design repeatable service offerings for clients
• Collaborate with internal teams to enhance client value
Requirements:
• 7+ years supporting Dynamics 365 Customer Engagement
• 3+ years senior-level Power BI experience
• Two Microsoft Certifications from specified exams
• Working knowledge of Dataverse and cloud solutions
• Proficient in Microsoft Windows, 365, and Teams
Utilize your Dynamics 365 and Power BI expertise to enhance client success and service delivery.
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📌 Dynamics 365 Senior Consultant Role (Toronto)
🏢 Jobtailor
📍 Toronto