WHAT IS THE OPPORTUNITY? Royal Bank of Canada is seeking an experienced Director of Delivery to drive the execution of the Digital Technology program. This role is responsible for delivering multiple high-impact initiatives spanning multiple digital journeys and complex loyalty partnership ecosystems - enhancing client value and positioning RBC as a best-in-class in Loyalty and Digital technology. The successful candidate will drive consistent, predictable delivery across multiple teams (both internal and external), while establishing organizational delivery excellence, managing complex financial and technical risks, and fostering innovation through emerging technologies like AI.

WHAT WILL YOU DO?

Oversee a team of Scrum Masters and Delivery leads, fostering a high-performing delivery culture

Collaborate with executive stakeholders across the Business to align on priorities and strategic goals

Lead delivery for an agile program at scale composed of multiple squads, collaborating with internal RBC teams for integrated features/solutions, and managing third party vendors to deliver at scale

Develop and maintain program roadmaps, project plans, schedules, and budgets for tracking key milestones, risks, and dependencies to ensure timely delivery

Implement agile methodologies and best practices to optimize project delivery and adapt to changing business needs

Maintain and continuously improve the delivery operating model, defining value stream mapping, and application of AI to optimize, improve, and accelerate delivery at scale

Mentor teams on Agile principles, practices, and frameworks to ensure continuous delivery and iterative improvement

Implement best practices for backlog grooming, sprint planning, and delivery tracking to ensure alignment with program objectives

WHAT DO YOU NEED TO SUCCEED? Must have:





8+ years of program/portfolio delivery or project management experience

5+ years in a senior leadership role managing delivery teams and cross-functional initiatives

Strong experience with Agile methodologies and hybrid delivery models

Excellent strategic planning, risk management, and problem-solving skills

Strong financial acumen and budget management experience

Demonstrated expertise in technical risk management and mitigation

Nice-to-have

Experience in financial services or another highly regulated enterprise environment.

Experience standing up internal product portfolios with clear adoption, lifecycle, and support models.

Experience with AI systems development lifecycle delivery models

What’s in it for you?

A comprehensive Total Rewards Program including bonuses and adaptable benefits

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Access to a variety of job opportunities across business and geographies

Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Director, Digital Delivery (Toronto)
🏢 RBC
📍 Toronto