Drive AI quality testing with Dialpad as a Senior SDET. Build automated tests for a seamless end-to-end experience across AI Voice Agent services.
In this key position, you will lead the automation and quality framework initiatives to ensure Dialpad’s AI technologies operate smoothly and efficiently. Focus on developing automated tests from the UI to backend services while engaging with development teams for optimized solutions. This role is positioned in one of Dialpad’s Canadian offices and reports to a QA Engineering Manager based in the U.S.
Key Responsibilities:
• Own and execute quality assurance for agentic workflows
• Create automation tools for AI-driven systems
• Drive rigorous testing and evaluation frameworks




• Integrate quality checks into CI/CD workflows
• Mentor engineers in best practices for AI quality
Requirements:
• Over 5 years in software engineering or SDET roles
• Robust programming background in Python, Java, or JavaScript
• Experience with cloud-native testing and APIs
• Hands-on familiarity with AI/ML technologies
• Excellent collaboration skills across global teams
Enhance your career while making a significant impact on AI quality testing at Dialpad.
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📌 Senior SDET in AI Development (Kitchener)
🏢 Dialpad Japan
📍 Kitchener