Join Manulife as a Retention Consultant in Halifax, Nova Scotia, focused on enhancing client retention and supporting business growth. Utilize your analytical skills to ensure clients see ongoing value in our protection solutions.
As a key member of the Protection Solutions team, the Retention Consultant will play a vital role in driving client loyalty and advisor success. In this hybrid position, you will implement cutting-edge retention initiatives and analyze performance gaps, fostering collaboration across business units. Continuous improvement and operational excellence are priorities in this strategic role.
Key Responsibilities:
• Collaborate with leadership on change management and decisions
• Conduct retention reviews to identify opportunities and best practices




• Analyze business performance and recommend actionable solutions
• Optimize Salesforce knowledge resources and dashboards
• Support training initiatives to enhance retention capabilities
Requirements:
• 3-5 years of experience in business analysis or project support
• Bachelor's degree in Business or Finance
• Strong analytical and communication skills
• Proven ability to influence across teams
• Experience in insurance or financial services preferred
Utilize your expertise in retention strategies and operational improvement to boost client trust at Manulife in Halifax.
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📌 Retention Consultant at Manulife (Halifax Regional Municipality)
🏢 Manulife Financial
📍 Halifax Regional Municipality