Elevate customer experiences at Aviva Canada as a Product Manager specializing in Digital Self-Service. Accelerate engagement through cutting-edge AI solutions and streamlined processes.
In this strategic role, you will oversee how customers engage with self-service and claims processes. You will leverage AI technologies to reduce the time-to-ship and enhance customer interactions. This position offers autonomy within a collaborative environment, focusing on creating worthwhile digital experiences.
Key Responsibilities:
• Develop and test AI-driven product features effectively
• Identify areas for improvement using analytics tools
• Prioritize impactful product enhancements for customers
• Work across teams to ensure rapid delivery of solutions




• Foster a culture of innovation and agility in the team
Requirements:
• Experience shipping digital products or features
• Proficiency in using AI tools for product development
• Strong understanding of customer journey optimization
• Ability to function in ambiguous and dynamic settings
• Background in mobile or telematics-based products is advantageous
Make a meaningful impact on digital self-service at Aviva Canada through your innovative strategies and leadership.
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📌 Aviva Product Manager for AI-Driven Tools (Toronto)
🏢 Aviva Canada
📍 Toronto