What is the opportunity?

The Senior Manager, Financial Crimes Training & Communications is responsible for the design, development, and execution of the Financial Crimes (FC) employee learning and communications strategy.

What will you do?

- Developing, designing, and implementing classroom and web-based training programs to meet and anticipate the needs of FC employees and the expectations of regulators.
- Ensuring the proper preparation, implementation, and management of instructional development projects; developing curricula and their respective materials and allocating necessary resources for projects.
- Contributing to the selection, development and updating of courseware content for classroom and web-based delivery.
- Evaluating the effectiveness of training programs to ensure objectives are accomplished and regulatory expectations are met.

What do you need to succeed?

- 2-4 years experience with a Financial Crimes team of a regulated entity.
- Professional experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope.
- Proven skill and capability in learning design and development at the curriculum, course and module level in all channels of learning design (including digital multimedia).
- Demonstrated effective project management processes and practices in executing on learning solutions.




- Demonstrated effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders.
- Demonstrates expertise in written communication.
- Multimedia experience with digital channels; comfortable with web design tools.
- Instructional design diploma or certificate or professional experience in adult education and/or learning and development.

Nice to have

- CAMS

What’s in it for you?

- A comprehensive Total Rewards Program including bonuses and versatile benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability.

Job Skills

Adult Learning Theory, Communication, Creativity, Curriculum Development, Detail-Oriented, Instructional Design, Instructional Development, Multi-Level Communication, Training Technologies

Additional Job Details

- Address: 20 KING ST W:TORONTO
- City: Toronto
- Country: Canada
- Work hours/week: 37.5
- Employment Type: Full time
- Platform: GROUP RISK MANAGEMENT
- Job Type: Regular
- Pay Type: Salaried
- Posted Date:
- Application Deadline:

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📌 Senior Manager, Financial Crimes Training and Communications (Toronto)
🏢 RBC
📍 Toronto