Work Location

Saint-Léonard, Quebec, Canada

Hours

37.5 hours per week

Line of Business

Personal & Commercial Banking

Compensation

Base salary range: CAD $115,600 – $163,200 per year. Additional variable compensation may apply.

Job Overview

The Senior Manager, Commercial Services leads a team of Commercial Account Managers, structuring credit, managing operations, and driving profitable business growth through superior customer experience.

Key Responsibilities

- Provide guidance, leadership, coaching, and development to the team.
- Manage a book of business in alignment with credit and operational risk policies.
- Drive pipeline management and sales coaching to achieve unit growth.
- Lead customer experience initiatives and resolve operational and credit issues.
- Champion the use of the sales platform; build understanding of customer needs.
- Develop and maintain relationships with internal and external partners.
- Respond to changes in the business environment with action plans.




- Serve as primary escalation point for significant sales and risk matters.
- Identify and refer business opportunities to internal banking partners.
- Maintain compliance with regulatory and compliance guidelines.
- Protect the organization by managing risks and escalating high‑risk activities.
- Apply market knowledge and industry insights to inform strategy.

Qualifications

- Undergraduate or graduate degree.
- Minimum 10 years of relevant experience.
- Experience leading commercial banking teams and managing credit.
- Strong coaching and leadership skills.
- Knowledge of regulatory and compliance requirements.
- Language proficiency: French plus another language for Quebec market.

Perks

Competitive variable compensation, health and well‑being benefits, retirement plans, paid time off, and employee recognition programs.

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📌 Senior Manager, Commercial Services (Canada)
🏢 TD Bank
📍 Canada