Vice President, Operations, Group Benefits DivisionAs Vice President, Operations of our Group Benefits Division you’re responsible for building a strong strategic operations plan with the infrastructure to support all aspects of the sales and service of our valued group benefits clients.You ensure, thorough collaboration, teamwork and the selection and development of technically competent employees, strong client focus and satisfaction through the timely delivery of a quality end product. A deep understanding of what is needed to support sales and service success for our group benefits clients is critical to the success of this role.This position reports to our Chief Operating Officer and is expected to be the expert and owner of our Group Benefits Division service and support functions.Key ResponsibilitiesStrategize and collaborate with all levels of sales and service functions to ensure the best client experience possible.Develop and implement team goals and performance metrics to ensure alignment with organizational strategy.Encourage a culture of accountability and high performance within the team.Overall management of a large service and support team including:RecruitmentOnboardingTraining & DevelopmentPerformance ManagementEngagementEnsure effective and efficient business processes and procedures are in place, regularly evaluating and improving them to enhance overall performance.Plan and support regular quality assurance audits and execute on any required corrective actions.Develop and execute strategic workforce planning initiatives to align staffing levels with business needs and objectives.Ensure proper provincial licensing as well as insurance company contracting is in place.Collaborate with national and corporate resources to ensure cohesive and aligned efforts across the organization.Other duties and responsibilities as assigned.QualificationsThe successful candidate thrives in a collaborative and results-driven atmosphere and leverages their solid communication and interpersonal skills to build a team-oriented environment.



Your passion for efficiency and process improvement has you constantly looking for opportunities to optimize resources. You’re highly skilled in planning, executing on your plans and leading a team to success.A seasoned professional with 15+ years’ operational management experience in the employee benefits industry.Demonstrated ability to lead and inspire diverse, high-performing teams to achieve organizational goals and drive business success.Possess an inquisitive nature and a drive for continuous improvement.Excellent communication skills - interpersonal, written and verbal.Skilled at delegating, setting expectations, and monitoring progress of all direct reports.Thrives in a fast-paced work environment and sets an example of professionalism for other employees.Proficient in data analysis and reporting generating.Valid Life License (LLQP) in the Province of British Columbia (or obtained within 6 months).CEBS, CALU, CIM, and other designations preferred.Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction while making a difference in the lives of your clients. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.Where This Can Take YouWe invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse,



rewarding career within the insurance industry and beyond!What We OfferCompetitive base salaryCompany matching RRSP contributionsTuition financing and career‑related training and developmentCustomizable flexible advantages options for you and your familyMental and physical wellness initiativesA positive, collaborative and team‑oriented environmentOngoing personal and career developmentThe expected salary range for this position is $115,000 to $135,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions.Our Culture Starts With YouWe are looking forSELF-STARTERSwith anENTREPRENEURIALmindset who will takeOWNERSHIPof their businessWe want you to beINNOVATIVEand open to sharing your ideasYou work withURGENCYwhile providing a high level ofPROFESSIONAL SERVICEtowards our customers, communities, & colleagues.You are aTEAM PLAYERwho positively impact those around them; WeMOTIVATEeach other toGROW TOGETHERYou work with a high degree ofINTEGRITYandACCOUNTABILITYIf this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply searchmyHUBbcas a keyword in the search bar on our careers page!Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: No Travel RequiredWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contactinformation to inquire about the status of applications.#J-18808-Ljbffr

📌 Vice President, Operations, Group Benefits Division - $115,000 - $135,000 A Year (Toronto)
🏢 HUB International
📍 Toronto