Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. You’ll have opportunities to learn and lead in a forward‑thinking setting while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

Key Responsibilities

- Provide Level 2 support for Windows and Linux desktops/laptops, including hardware and software issues.
- Troubleshoot and resolve incidents related to desktops, laptops, and associated peripherals.
- Perform installation, configuration, and deployment of desktops and laptops using standard corporate images.
- Handle OS installation/re‑installation, upgrades, and patch management for Windows and Linux systems.
- Install and configure software applications as requested by engineering and business teams.
- Provide assistance in hardware and software procurement, including vendor coordination and recommendations.
- Manage on‑site asset management, including hardware/software inventory, tracking, and disposal.
- Implement and maintain preventive maintenance programs for desktops and laptops.
- Monitor, update, and resolve assigned IT service requests and tickets within defined SLAs.
- Support daily IT operations including desktop support, basic data network troubleshooting, and server‑related tasks.
- Perform Linux installation, configuration, and troubleshooting activities.




- Work closely with business stakeholders to understand requirements and deliver appropriate technical solutions.

Minimum Qualifications

- Bachelor's degree or equivalent work experience.
- 2+ years of relevant work experience.
- Must be able to speak both English and French.
- Strong experience in Windows and Linux (L2 level support).
- Hands‑on knowledge of desktop/laptop hardware troubleshooting.
- Experience with OS imaging, patching, and endpoint management tools.
- Proficiency in software installation and configuration.
- Knowledge of IT asset management and inventory systems.
- Basic understanding of networking concepts and server environments.

Preferred Skills And Competencies

- Certification in Microsoft or Linux is a plus.
- Experience working in enterprise or engineering environments.
- Familiarity with endpoint security and compliance standards.
- Good documentation and ticket‑handling skills.
- Strong communication and stakeholder management abilities.

Location

Montreal, Canada (Mon‑Fri)

Compensation

Salary: $74,160.00 – $111,240.00 per year.

Incentive Compensation

Performance‑based annual cash incentive, target equal to 10% of base pay.

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at

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📌 Administrateur II, Ordinateurs Portables et de Bureau / Enterprise Laptop and Desktop Administr[...] (Montreal)
🏢 Zebra Technologies
📍 Montreal