Join Huron in a vital role as the Managed Services Functional SCM Manager, focusing on Oracle SCM and client service excellence. Drive operational improvements and lead a skilled team.
This position involves managing the delivery of Oracle SCM services, enhancing client satisfaction, and overseeing a diverse portfolio of clients. You will utilize your deep understanding of supply chain management to implement best practices and foster a productive team environment while ensuring the success of managed services operations.
Key Responsibilities:
• Lead delivery of services adhering to quality standards
• Monitor performance metrics and client satisfaction
• Collaborate on incident resolution across teams




• Oversee the implementation of SCM enhancements
• Manage vendor partnerships for continuous service improvement
Requirements:
• Deep familiarity with Oracle SCM systems and 10 years of experience
• Solid background in Procurement and advanced SCM areas
• Proficient in managing teams in IT service environments
• Familiarity with ITIL frameworks is advantageous
• Effective use of ticketing tools like ServiceNow
Make a significant impact on managed services at Huron and enhance client operations effectively.
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📌 Director of Managed Services for Oracle SCM (Toronto)
🏢 Huron Consulting Group
📍 Toronto