Transform product data into insights as a Product Experience Analyst at Akamai. Your expertise will drive impactful decisions in our cloud platform solutions, shaping customer interactions.
Akamai seeks a Product Analyst to enhance user engagement and product understanding. In this role, you'll collaborate with product managers and designers, utilizing your data analytics skills to inform strategic product decisions. Responsibilities include analyzing customer journeys and building dashboards, ensuring impactful user experiences with our cutting-edge cloud solutions.
Key Responsibilities:
• Partner with product managers to evaluate user experience
• Build dashboards using Pendo, Tableau, or similar tools
• Define event taxonomies for product surfaces
• Analyze funnels and retention to improve customer journeys
• Contribute to establishing analytics metrics and standards
Requirements:
• 5 years of relevant experience and a Bachelor's degree
• Robust SQL skills for dataset navigation
• Experience with product analytics tools like Pendo or Mixpanel
• Knowledge of event-based instrumentation and APIs
• Familiarity with Python, R, and A/B testing frameworks
Leverage your analytical skills to enhance user experiences and influence product strategies at Akamai.
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