Job Overview

Flywheel’s Perpetua platform provides retail media optimization and market intelligence technology for leading eCommerce brands. In this revenue‑leadership role, you will head the Programmatic Services business line, owning P&L;, client outcomes, and operational execution for a roughly 20‑person team delivering managed media and technology solutions on Amazon DSP.

Key Responsibilities

- Lead the Perpetua Programmatic Services business line, driving revenue, margin, and client retention.
- Own the commercial performance of the line: manage media budgets, forecast revenue, and report outcomes as a P&L; owner.
- Collaborate with Product to shape the development of the programmatic optimization and reporting platform.
- Maintain expertise on Amazon DSP campaign technology and competitive landscape, translating insights into strategic positioning.
- Set a high bar for service quality and team performance with clear KPIs and a culture of accountability.
- Build and continuously improve the operational infrastructure—client‑facing reporting, capacity planning, workflow design, and ad‑operations best practices.
- Serve as a senior client relationship owner, building executive‑level trust and acting as a strategic advisor.
- Define and grow the Amazon Ads partnership and operating model with Amazon Ads AEs.
- Observe and anticipate shifts in the programmatic and retail media ecosystem to guide business evolution.
- Partner with Marketing and Sales to ensure transparent positioning of programmatic offerings in the market.
- Lead team development: hire, onboard, coach, and build career paths for direct reports and leads.

Qualifications

- 8+ years in digital media,



5+ in programmatic advertising or retail media, with experience leading a services delivery function.
- Deep domain expertise in programmatic media, DSPs, DMPs, ad exchanges, data privacy, and campaign execution; Amazon DSP experience preferred.
- Comfortable operating in ambiguity and able to prioritize across competing demands.
- Quick to learn new technologies and keep up with the evolving retail media landscape.
- Strong relationship‑building skills with senior clients and ability to translate business needs into strategy.
- Proven track record of driving revenue growth, client retention, and high team performance.
- Commercial instincts and analytical skills with understanding of services business economics.
- Excellent executive‑level communication skills, both internal and external.
- Action‑oriented, persistent, and solutions‑minded.
- Experienced people leader capable of coaching, developing, and motivating a team.
- Team‑first operator who cares about overall business success.
- Intellectually curious, self‑directed, and motivated to build better solutions.

Compensation & Benefits

Base salary: $180,000–$210,000 CAD annually. Benefits include competitive paid time off, parental leave, learning and development opportunities, volunteering opportunities, and a supportive team culture.

EEO Statement

Flywheel Commerce Network is an Equal Opportunity Employer and participates in E‑Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other legally protected characteristic.

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📌 Senior Director, Programmatic, Perpetua (Toronto)
🏢 Flywheel
📍 Toronto