Lead strategic customer engagement at Clio as a Senior Customer Marketing Manager in Burnaby, Toronto, or Calgary. Leverage your expertise to enhance the referral program and customer loyalty.
This 12-month fixed-term contract focuses on driving Clio’s referral initiatives as part of its Customer Marketing Team. You will bring 5+ years of experience in B2B marketing, crafting strategies that engage and empower customers to become advocates. This role emphasizes collaboration, creativity, and data analysis for program improvement.
Key Responsibilities:
• Design and execute referral program experiments
• Own and track key performance metrics
• Analyze data for strategic program recommendations
• Collaborate with teams to align referral efforts
• Continuously optimize referral messaging and incentives
Requirements:
• 5+ years in customer marketing for B2B software
• Solid written and verbal communication abilities
• Proven ability to grow pipeline through marketing
• Excellent relationship-building skills
• Proficient with marketing tools like Salesforce and Asana
Foster strong customer relationships and enhance referral strategies as part of Clio’s team.
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📌 Clio Senior Customer Marketing Role (Calgary)
🏢 Clio
📍 Calgary