Launch your IT journey as an In office IT Support Technician in Québec City, delivering essential technical assistance and managing IT logistics. Enhance user experiences with professional, people-first service in a nurturing team environment.
In this role, you will be responsible for both logistics and direct IT customer service, ensuring operational needs are met effectively. Your tasks will evolve from handling IT equipment to providing comprehensive support for user requests. A commitment to service excellence and the flexibility to adapt are vital for success.
Key Responsibilities:
• Ensure efficient organization of IT equipment logistics
• Provide responsive support at the IT service counter
• Administer installation and configuration of workstations




• Collaborate on equipment recovery and recycling efforts
• Regularly update asset records in service management systems
Requirements:
• DEC or AEC in IT or equivalent qualifications
• Experience in equipment logistics and customer service
• Comfort with field-based support roles
• Bilingual in French and English for effective communication
• Strong attention to detail and organizational skills
Utilize your IT expertise and customer-centric approach to positively impact users at our Québec City office.
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📌 On-Site IT Support Technician Québec (Quebec City)
🏢 iA Financial Group
📍 Quebec City