Become a Client Care Coordinator in our vibrant five-studio practice located in Metro Vancouver. You're the first point of contact, orchestrating bookings, billing, and client communications with genuine care.
We value team members who bring warmth and attention to details under pressure. Familiarity with EMR systems like Jane is a plus, and you will receive training on coverage knowledge. Your role is pivotal in ensuring a smooth client experience from entry through departure.
Key Responsibilities:
• Welcome clients and oversee check-in/out processes
• Manage scheduling and cancellations within Jane EMR
• Provide coverage information across various health services
• Aid clinicians with necessary administrative tasks
• Uphold the studio's cleanliness and welcoming atmosphere
Requirements:
• Comfortable with busy phone and admin environments
• Understanding of health coverage options is beneficial
• Strong attention to detail in a energetic setting
• Friendly demeanor and ability to remember clients
• Willing to learn and grow in the role
Be an essential part of making our studios feel unique and inviting!
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📌 Metro Vancouver Client Care Coordinator Needed
🏢 Launch Rehab
📍 Vancouver