Join Syntax as a SAP AMS Delivery Manager and lead the transformation of Application Management Services. This key role focuses on client satisfaction and operational excellence in SAP environments.
Syntax is a Managed Cloud Provider with a robust track record in deploying ERP solutions, specializing in SAP services. As a SAP AMS Delivery Manager, you will manage service performance and coordinate cross-functional teams while serving as a trusted partner to clients. Your leadership will contribute to continuous improvement, quality assurance, and governance through the service lifecycle.
Key Responsibilities:
• Lead daily delivery of SAP AMS services
• Serve as primary client contact for performance and issues
• Oversee incident, problem, and request management




• Coordinate with cross-functional teams for issue resolution
• Monitor and report on KPIs and service quality metrics
Requirements:
• Experience in SAP Application Management Services
• Strong understanding of SAP support operations
• Proven client relationship management
• Strong problem-solving and organizational skills
• Ability to manage priorities in a fast-paced environment
Drive stability, quality, and improvements in SAP support at Syntax while enabling client success and satisfaction.
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📌 SAP AMS Delivery Manager at Syntax (Montreal)
🏢 Illumiti
📍 Montreal