05 Aug
|
Brex
|
Vancouver
Brex is seeking an experienced AI operator and leader to own the strategy and execution of AI-powered customer experience. You’ll lead the team responsible for Brex’s AI customer service platform—optimizing instruction sets, driving quality, and expanding AI across chat, voice, and email, while also building internal AI tools for productivity.
You’ll partner with Engineering, Data, and Product Ops to maintain AI infrastructure, measure adoption, and drive roadmap alignment with CX goals.
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📌 AI-Powered CX Strategy Lead (Vancouver)
🏢 Brex
📍 Vancouver