Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a Store Manager, Oakridge for our Birks store located in the Oakridge Mall in Vancouver you will embody our belief in the promise of a brighter tomorrow through each interaction. You will work in a highly motivated team that values excellence, hard work and team work.

Are you our hidden gem?

The Store Manager assists the Store Director with daily store operations, focusing on excellent customer service and fostering a professional, pleasant working workplace for all staff. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees which helps them grow.

Responsibilities

- Develop, organize and manage a high-volume retail store.
- Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales.
- Foster an environment that puts the client at the forefront.

- Develop meaningful relationships with each client.
- Manage store operations, business development, client relations, and promote the store within the community.




- Achieve or exceed sales targets continuously.

Ideal Candidate

- Five (5) years of retail sales experience, luxury retail and/or jewelry experience preferred.
- A Bachelor’s Degree in Operations Management, Business Administration or other relevant education.
- Strong team values and leadership skills.
- Ability to offer exceptional client service that is unique and memorable.
- Excellent interpersonal, communication and writing skills.
- Solid knowledge of the MS Office suite (Excel, MS Word, Outlook).
- Goal-oriented and sales-driven mindset, but understands that truly caring about clients and exceeding their expectations is key to success.

Our Promise of Delight

In return for your commitment to excellence, we offer:

- Competitive earnings, including commissions and bonuses.
- Wellness program.
- Award and recognition programs.
- Innovative and unique training programs.

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self shine!

#J-18808-Ljbffr

📌 Store Manager - Oakridge (Vancouver)
🏢 Maison Birks
📍 Vancouver