Drive strategic HR initiatives as a Senior Supervisor in Operations at RTX, focused on delivering exceptional service to Pratt & Whitney Canada and Collins Aerospace. Oversee operations and elevate HR support across multiple channels.
As a key member of the leadership team, you will lead a dedicated service delivery group while ensuring operational excellence. Your role encompasses improving service level agreements, developing team talent, and maintaining high customer satisfaction. Participate in HR transformation projects, leveraging your expertise to enhance processes and systems effectively.
Key Responsibilities:
• Supervise People Services Operations execution
• Establish performance benchmarks and development plans




• Address complex HR issues and provide escalation support
• Foster an inclusive and high-performance culture
• Monitor HR data and reporting accuracy
Requirements:
• Minimum 5 years in HR operations with leadership experience
• Bachelor’s degree in related field required
• Proficiency in Workday HCM and ServiceNow essential
• Ability to interpret complex HR metrics
• Solid commitment to confidentiality and ethics
Become part of a forward-thinking organization at RTX, shaping the future of HR operations.
#J-18808-Ljbffr

📌 Leadership in HR Operations at RTX (Longueuil)
🏢 RTX
📍 Longueuil