- Lead complex projects and define technical standards
- Apply automation and AI to optimize project outcomes and improve efficiency
- Design test environments and resolve critical technical escalations
- Build technical skills across the team and mentor others
- Advocate for product enhancements based on customer feedback
- Represent Cisco at industry events to share expertise

Requirements

- Bachelor’s degree with 8+ years of experience, or Master’s degree with 6+ years of experience, or equivalent work experience
- Expert-level certification (e.g., CCIE) is required
- Bilingual Fluency Canadian French + English
- Data Center: Proficiency in Nexus, MDS, SAN, Fibre Channel, and VMware hypervisors
- Enterprise Networking: Expertise in routing, switching, wireless, and security protocols
- Automation: Advanced skills in programmability, orchestration, and DevOps frameworks
- Security: Knowledge of firewalls, identity access control, and zero trust network access (ZTNA)
- Integration: Experience with cloud and hybrid networking, Cisco DNA Center, and observability frameworks

Demonstrates expertise in leading complex projects, applying automation and AI for efficiency,



and mentoring teams in technical skills. Proficient in data center technologies, enterprise networking, and security protocols, with a robust focus on customer advocacy and industry representation.

Highest-signal resume keywords

- Expert-Level Certification (CCIE)
- Bilingual Fluency Canadian French + English
- Data Center Proficiency (Nexus, MDS, SAN, Fibre Channel, VMware)
- Enterprise Networking Expertise (Routing, Switching, Wireless, Security Protocols)
- Advanced Skills in Automation (Programmability, Orchestration, DevOps)

ATS Optimization Keywords

Hard Skills

- Project Leadership
- Technical Standards Definition
- Test Environment Design
- Critical Technical Escalation Resolution
- Customer Feedback Advocacy

Soft Skills

- Mentoring
- Team Building

Certifications & Qualifications

- Expert-Level Certification (CCIE)

Industry Keywords

- Automation
- AI Optimization
- Security Protocols
- Zero Trust Network Access (ZTNA)

Tools & Technologies

- Cisco DNA Center
- Observability Frameworks
- Cloud Networking
- Hybrid Networking

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📌 Customer Experience Technical Leader (Montreal)
🏢 Jobtailor
📍 Montreal