Join the team as an Enterprise Service Desk Analyst, providing essential support for infrastructure systems like networks and Office 365. This flexible role offers both remote and on-site troubleshooting.
As a critical first responder, you'll address client infrastructure issues and ensure optimal service delivery. You will assist with onboarding and configure systems for current employees while engaging in various IT projects. Your ability to respond quickly and effectively under pressure is key to maintaining our high service standards.
Key Responsibilities:
• Troubleshoot technical issues to ensure system reliability
• Provide onboarding support by configuring workstations
• Manage server and cloud operations effectively
• Support ongoing IT projects and system upgrades
• Document support processes and common issues
Requirements:
• At least two years in a technical support role
• Degree in IT, or equivalent experience
• CompTIA certifications preferred
• Expertise in Azure and Office 365
• Comprehensive knowledge of networking concepts
Contribute your technical expertise and collaborative spirit to support our expanding client needs.
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📌 Enterprise Service Desk Support Specialist (Winnipeg)
🏢 Recrute Action
📍 Winnipeg