Workplace type

On-Site

primary responsibilities

Strategy & Leadership

- Define and execute the IT strategy, roadmap, and governance framework aligned with business objectives
- Act as a trusted advisor to leadership on technology investments, risks, and opportunities
- Drive continuous improvement in IT service delivery and operational efficiency

Infrastructure & Operations

- Oversee design, implementation, and ongoing management of IT infrastructure (cloud, on‑prem, network, and endpoints)
- Ensure high availability, performance, and scalability of systems supporting a growing and distributed workforce
- Establish and enforce IT policies, procedures, and documentation standards
- Direct IT service management practices (incident, change, and problem management)

Security & Risk Management

- Lead cybersecurity strategy, including risk assessments, vulnerability management, and user awareness programs
- Ensure protection of systems through best practices, employee training, and phishing simulations
- Oversee compliance with regulatory, security, and data protection requirements
- Develop and maintain business continuity and disaster recovery plans

Projects, Vendors & Innovation

- Lead major IT initiatives, including system upgrades, migrations, and digital transformation efforts
- Evaluate and implement new technologies, tools, and vendors to improve performance and cost-efficiency
- Manage vendor relationships, contracts, and service delivery
- Forecast, budget, and advocate for IT investments and resource planning

Operations & Service Delivery

- Oversee provisioning, configuration,



and lifecycle management of hardware, software, and IT assets
- Ensure efficient onboarding/offboarding processes and identity/access management
- Support remote and in-office employees with reliable IT services and tools
- Maintain asset inventory, licensing compliance, and procurement processes
- Ensure regular system monitoring, patching, maintenance, and upgrades across all environments

Health, Safety & Compliance

- Promote secure, compliant, and sustainable IT practices
- Ensure compliance with environmental policies, procedures, and objectives, and actively participate in the identification and reduction of environmental impacts related to the role
- Adhere to health and safety protocols, report hazards, and contribute to maintaining a safe and healthy work environment for all employees
- Other ad hoc duties as assigned

profile

- 10+ years of progressive IT experience, including infrastructure and operations leadership
- Proven experience developing and executing IT strategy and managing enterprise environments
- Robust background in cybersecurity, cloud platforms, and infrastructure management
- Experience leading projects, vendors, and cross-functional initiatives
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)

required skills

- IT strategy & governance
- Infrastructure & cloud architecture
- Cybersecurity & risk management
- IT operations & service delivery
- Vendor & budget management
- Leadership, communication, and stakeholder engagement

$105,000 - $175,000 a year

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📌 IT Director (Mississauga)
🏢 OTI Lumionics
📍 Mississauga